Introduction to Tourism
Main Objectives
- To equip students with basic tourism organizational and event planning skills
- To source for ideas and business inspirations.
- To improve their overall leadership skills.
Main Programme Style
Workshops, discussions, games and actual hands-on activities
Duration: 5 days (8.30am-12.30pm) (20 hours)
Course Outline
Introduction to Hospitality & Tourism
- Overview of the multi-faceted nature of the hospitality and tourism industry.
- Introduced to the concept of tourism demands and tourism consumer behaviour.
- The trends, issues and challenges facing the industry
Business Etiquette & Service Excellence
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The importance of power dressing and grooming.
Club, Resort & Spa Business
- Understanding of the organization and management of various types of private clubs, resorts and spa businesses.
- Issues concerning the successful marketing, management and development of the three types of businesses.
Geography of Travel & Tourism
- Key tourist destinations worldwide through an understanding of basic geographical characteristics and how these determine the tourism resources in a country.
Festivals & Events Management
- Knowledge involved in the planning, development, programming and production of medium and large scale events.
- Human resource management, budgeting and staging of events.
Practice of Entrepreneurship
- Develop a realistic business plan expected of an entrepreneur.
Resort Operations & Management
- Understanding of the resort industry.
- Development, design and operations of year-round resorts, and especially on the programming of guest activities and the provision of recreation
Destination Planning & Development
- Plan, develop, and manage natural, cultural and financial resources in an environmentally responsible manner.
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