In-house: Work-Life Training Outline (4 topics of choice) 

(i) The Business Case for Work-Life Strategy and Employee Needs Assessment

1. Making the business case for work-life strategy;
2. Introduction to the work-life options (including flexible work arrangements): benefits/ features and
3. Employee needs assessment: in-depth training on the whole process of needs assessment including the various tools (design/ develop/ conduct surveys and focus interviews), how and what existing HR data/ records can be used; the marketing strategy in order to achieve maximum buy-in from employees; writing the reports and how to analyze the data collected

(ii) Implementing Work-Life Strategy

1. Making the business case for work-life strategy;
2. Work-life options (including flexible work arrangements): benefits/ features;
3. Redesigning work to facilitate flexible work arrangements;
4. Assessing the work-life needs of employees (using existing HR records/ data, surveys, focus groups, analyzing results, writing reports etc);
5. Cost-benefit analysis;
6. Matching business goals, employee needs and work-life strategies (linking work-life to organizational issues);
7. Implementing work-life programmes including writing guides and preparing/ training the stakeholders;
8. Marketing work-life initiatives and
9. Evaluating effectiveness of such programmes

(iii) Evaluating Work-Life Strategy

1. Measuring the success of on-going work-life programme
   1. Quantitative measurements (e.g. informal feedback, surveys)
   2. Qualitative measurements (e.g. return of investment studies)
2. Linking measurement results to the business case

(iv) Manager/ Supervisor Training

1. Making the business case for work-life strategy;
2. Work-Life Options, their benefits and how to implement the options;
3. Skills training: listening and problem solving skills;
4. Managing work-life issues: roles and responsibilities;
5. Managing the flexible worker and performance in a flexible work environment;
6. Understanding work-life issues and
7. Performance management